Voice Bots & Chat Bots

Our team will work closely with your  Business to design NLU system which includes defining Intents Recognition, Entities, Training phrases, Context Understanding, Conversation Flow and Structure building, Response generation and all other important ingredients to make a robust Bot.

We help you to enable your organization to deliver personalized, efficient, and natural language-based Interactions, enhancing customer satisfaction and improving operational efficiency.

We'll be providing you an early version of the Bot which gives you the  feeling of complete user experience, it can be generalized one mostly used in your business domain or can be specific to your own organization.

The prototype serves as a proof of concept to validate the feasibility and viability of the Bot idea. It allows stakeholders to visualize the interactions with the help of pre-defined scenarios or by allowing users to input text/utterance and receiving corresponding responses.

Our experts will provide you complete  assistance in Integrating Bots with your Platform and Web Portals, with knowledge Bases and FAQs, Social Media Messengers, Voice Assistants etc.

Integration with Backend systems like CRM along with Analytics and Reporting will be part of the package.

It's an essential part of the Bot's success hence we recommend and provide assistance to Maintain and update the Bots frequently based on user feedback, evolving user needs, and new features or functionalities. Continuously refine the Bot's responses, expand its capabilities, and stay up to date with advancements in NLP and AI technologies like Introducing ChatGPT for KBs.

Tuning is an ongoing process that requires continuous improvement hence we suggest fine tune the NLU components, Response Generation, Introducing more user friendly interactions are worth considering while buying the services.